Privacy Policy

1. Information Collection

Regardless of whether the service used by the member is free or paid, Pilleye receives and maintaines the following member information:

• Information provided by the member to Pilleye: Pilleye collects information that the member provides to Pilleye, including the following:
• Email address, payment method, and other personal identification information used by the member (such as nickname and company name) within the service. Pilleye collects this information through various means, such as when the member enters information during the use of Pilleye's service, contacts customer center, or participates in surveys or marketing promotions.
• Information that the member enters when using Pilleye's service or provides to Pilleye through third parties.
• If the information provided by the member to Pilleye includes personal identification information of another person or information related to another person, the member must inform the other person of this fact. Pilleye is not responsible for the collection, use, and disclosure of such other person's information.
• The responsibility for personal information submitted by the member through links on our website, etc., lies with the member.

• Information collected automatically by Pilleye: Pilleye collects information related to the member's use of Pilleye's service, communication between the member and Pilleye, and the member's Pilleye advertisement participation, as well as information related to the network, network devices, computers, or other Pilleye-enabled devices that the member can use to access Pilleye's service. This information includes the following:
• Activities within Pilleye's service
• Emails and text messages sent by Pilleye, messages received by the member through push notifications and online messaging channels, and corresponding contents
• Details related to the member's Pilleye customer center inquiry, such as inquiry time and reason, chat logs, and call recording (in the case of phone inquiries),
• The member's device ID or other unique identifier (including network devices (e.g., routers) and Pilleye-enabled devices that the member can use on the network), and related prepaid promotions, payment, and user interface information
• Identifiers that can be reset (also known as ad identifiers) used in mobile devices, tablets, streaming media devices, etc. that have such identifiers
• Device and software attributes (type and configuration, etc.), connection information including type (Wi-Fi and mobile data), page view-related statistics, referral sources (e.g., referral URL), IP address (which can be used to identify the member's approximate location information such as city/province and postal code), and standard web server log information
• Advertising information, including information related to ad usage and placement, site URL, date and time-related information, collected through cookies, web beacons, and other technologies.

• Information provided by partners: Pilleye collects information from other companies ('partners') with whom the member has a contract.
• Pilleye search terms and commands for Pilleye entered by the member through partner devices or voice assistant platforms
• Service activation information such as the member's email address or other contact information
• IP address, device ID, or other unique identifiers and related prepaid promotions, payment, and user interface information that support user authentication, Pilleye service registration process, partner payment processing, and Pilleye content provision through parts of the partner's user interface

• Information obtained from other sources: Pilleye also obtains information from other sources. Pilleye protects such information according to the method of information processing described in this privacy policy and the additional restrictions imposed by the source of the information. Although such sources may vary from time to time, but may include:
• Service providers that allow Pilleye to locate the member's location based on the member's IP address for Pilleye service personalization and other purposes that are consistent with this privacy policy.
• Security service providers that provide Pilleye with information that helps establish Pilleye system security, prevent fraud, and maintain Pilleye account security.
• Payment service providers that provide Pilleye with payment information or updates on balance information or related information based on the member's contract.
• Advertisers ('advertisers') that can provide Pilleye with the following information to conduct advertising campaigns on Pilleye: information about the member's interests, including identifiers (such as cookies or resettable identifiers), demographic information, and online activity (such as visited websites, used apps, and watched ads).
• Service providers ('ad service providers') that support Pilleye's advertising support membership and facilitate the sale, operation, and management of ads.
• Advertising measurement companies ('ad measurement companies') that support Pilleye and advertisers in understanding the effectiveness of advertising campaigns run on Pilleye.
• Online and offline information providers that support advertising support membership.
• Online and offline data provider that offers comprehensive demographic data, interest-based data, and online advertising-related data.
• Public sources such as a public database that connects social media platform posts and IP addresses with internet service providers (ISPs).
• Third-party services that offer functions such as multiplayer gameplay, leaderboard, and game save options within the PillEye game, accessible when users log in.

2. Use of Information

PillEye uses information to provide, analyze, manage, improve, and personalize services and marketing activities of PillEye, to provide, analyze, manage, improve, and select ads associated with advertising-supported memberships, to process member registration, orders, and payments, and to communicate with members on various topics. For example, PillEye uses the information for the following purposes:

• To recommend personalized content that members may be interested in
• To determine the approximate geographic location (e.g. city/state, zip code) of members
• To provide localized content
• To identify ISPs used by members to solve their network problems (using ISP aggregate information for operational and business purposes)
• To respond quickly and efficiently to inquiries and requests
• To cooperate with partners in the process of providing PillEye services to members based on specific contracts that members have with partners and providing information about the availability of PillEye services to non-members
• To establish PillEye system security, prevent fraudulent activities, and maintain the security of PillEye accounts
• To prevent, detect, and investigate fraudulent or potentially prohibited activities that violate the law and to apply the PillEye terms and conditions (including determining the eligibility of members for PillEye membership benefits and the types of benefits available, and determining whether the use of a particular account is allowed according to the PillEye terms of use on a specific device)
• To assert PillEye's legal rights or legitimate interests, even if they are not legal rights
• To analyze and understand users, improve services (including user interface environment and service quality), optimize content or ad selection, recommendation algorithms, and distribution
• To communicate with members about PillEye-related news, detailed information on new features and content available on PillEye, special benefits, promotional announcements, and customer surveys related to PillEye services, and to support customers when operational requests arise, such as password reset requests. Such communication may be carried out through various means, such as email, push notifications, SMS messages, online messaging channels, and identifier matching communications (see below for details). Please refer to the ‘Choice of members' section of this privacy policy for communication settings or changes.

3. Disclosure of Information

PillEye discloses its membership information to third parties for specific purposes as described below.

• Service Providers: PillEye uses other companies, agents, or collaborative partners ('service providers') to perform services on behalf of PillEye or to assist PillEye in providing services to members. For example, PillEye uses service providers to provide marketing, advertising, communication, security, infrastructure, IT services, personalize and optimize PillEye services, provide bank account or balance information, process transactions through credit cards or other payment methods, provide customer center support, analyze and enhance information (including information about members' use of PillEye services), and process consumer surveys. PillEye uses advertising service providers associated with advertising-supported memberships. During the process of providing these services, service providers may have access to members' personal and other information. Except in cases related to the provision of services (including service maintenance and improvement), PillEye does not allow service providers to use or disclose members' personal information.
• Partners: As described above, members may have contract relationships with one or more PillEye partners. In such cases, PillEye may share specific information with partners to collaborate in providing PillEye services to members and providing information about the availability of PillEye services during the process. For example, depending on the type of partner service used by members, PillEye may share the following information:
• Information to facilitate the collection of Pilleye service charges for partner prepaid promotions or Pilleye itself.
• Information can be shared within the partner user interface to recommend features available in the Pilleye service to members. These recommendations are part of the Pilleye service from the perspective of members.
• Advertisers/Ad Measurement Companies: PillEye may share information collected from or about members with advertisers and/or ad measurement companies to select and measure the effectiveness of advertisements. For questions about the role of advertisers or ad measurement companies, please refer to the 'Information Obtained from Other Sources' section above.
• Promotions: Pilleye also provides joint promotions or programs that require Pilleye to share its membership information with third parties for the participation of its members. In the course of carrying out this type of promotion, Pilleye may share information about the promotion, such as member names. These third parties will be responsible for complying with their own privacy policies
• Protection of PillEye and other parties: PillEye and its service providers may disclose and use personal information, including users' personal information, if deemed necessary to (a) comply with applicable laws, regulations, legal procedures or government requests, (b) enforce relevant terms and conditions, including investigation of potential violations, (c) detect, prevent, or address illegal or suspected illegal activities (including payment fraud), security or technical problems, or (d) protect the rights of the public or Pilleye service user to the extent required or permitted by law and to protect against harm to property or safety, If it is deemed necessary to disclose members' personal information and other information, such information may be disclosed and used.
• Transfer of business: Pilleye transfers information including personal information only if the information acquisition party agrees to respect the member's personal information in a manner consistent with Pilleye's privacy policy in connection with reorganization, restructuring, merger or sale or transfer of other assets.

PillEye will take all necessary measures to ensure that information is transferred in accordance with data protection laws when transferring personal information to another country during the information sharing process. The transferred personal information, such as name and contact information, may be electronically stored on servers operated by PillEye's service providers (e.g., in the United States, Singapore, and/or Ireland) for record-keeping and other purposes specified in this privacy policy, within the allowable scope of relevant laws.

4. Account Access

• 'Save login information' feature: For easier access to your account, members can use the 'Save login information' feature when logging in to the Pilleye. This feature helps members directly access and manage their accounts without having to re-enter passwords or go through other user verification when reconnecting to the Pilleye service on the device.
• Later on, members can create a user account for PillEye service using their existing KakaoTalk, Naver, Google, Apple, Facebook accounts, and log in to their user account through the credentials of other third-party platforms.

5. Choice of Members

E-mail and SMS. If you do not wish to receive email or specific communications from Pilleye, simply deselect the option 'Set up email reception' in the 'Account' section of the Pilleye to refuse receiving them. Please note that service-related communications from Pilleye, such as messages related to account transactions, cannot be denied.

Push notifications. Members can choose to receive mobile push notifications sent by PillEye. In some device operating systems, you are automatically registered to receive push notifications. If you no longer wish to receive such push notifications, you can simply disable the corresponding item through the settings function on your mobile device.

Identifier matching communication for PillEye. On some third-party sites and apps, PillEye may transmit a privacy-protected identifier to the third party in order to deliver online promotions related to PillEye content and services to members. A privacy-protected identifier is a value that PillEye converts the original information (such as email address or phone number) into to prevent the exposure of the original information. The third party considers it a match only if the privacy-protected identifier received matches the identifier in their own database that the member used for PillEye and the third-party service (such as email address). If there is a match, PillEye can choose whether to deliver specific promotional communication to members using the third-party site or app, optimize the effectiveness of online advertising, and measure the effectiveness more efficiently.

6. Retention and Disposal of Member Information

The following is the information collected during the use of the service and the retention period.

The process and method of personal information disposal are as follows.

In principle, personal information shall be destroyed within five days from the end of the retention period when the retention period has expired, or when the processing of personal information becomes unnecessary due to the achievement of the purpose of processing personal information, the abolition of the relevant service, the termination of the business, etc. However, an exception may apply to the retention period in accordance with relevant laws and the company's operating policies.

7. Rights of Members

Members have the right to refuse consent for PillEye to collect and use their personal information without any disadvantage. However, if a member refuses to agree to essential consent items, it may be impossible to use the service or service provision may be restricted depending on the purpose of the service.. Also, even if a member refuses to agree to optional consent items, all or part of the services that can be provided using the personal information of the optional consent item may be restricted.

Members may request access to their personal information from PillEye or modify or update outdated or inaccurate personal information held by PillEye. Members may also request that PillEye delete their personal information held by PillEye.

You can request the exercise of the above rights in writing, by email, or by other means, as provided in Article 41, Paragraph 1 of the Enforcement Decree of the Personal Information Protection Act. Action will be taken only after verifying the requester's identity.

Even if a member requests the modification, update, or deletion of personal information, PillEye may refuse the request if it falls under Article 35, Paragraph 4, and Article 27, Paragraph 2 of the Personal Information Protection Act.

• When it is necessary to comply with a legal obligation or a special regulation under the law
• When there is a risk of harming another person's life, body, or infringing on their property or other interests unfairly
• When a public agency cannot perform its duties prescribed by other laws without processing personal information
• When it is difficult to perform the contract, such as providing services agreed with the information subject, without processing personal information, and the information subject has not clearly expressed their intention to terminate the contract

To protect the personal information of children, PillEye restricts new membership registration for those under the age of 14. However, with consent from a legal representative, we may collect and use personal information of such children, while still ensuring that their rights are protected in the same way as adults. The legal representative may access, correct, delete, process, and withdraw consent for the collection, use, and provision of the child's personal information.

By accessing the "Settings" menu, members can access and update extensive information, such as registered information (email, etc.), PillEye payment information, and various account-related information (subscription information, shooting records, etc.). To access the menu, members must log in.

If you have any other requests or inquiries related to PillEye's personal information processing business, please contact PillEye's Customer Center at help@PillEye.com. PillEye responds to all requests received from individuals who seek to exercise their data protection rights under relevant data protection laws. Additionally, to learn more about additional options related to member information, please refer to the "Choice of Members" section of this Privacy Policy.

PillEye reserves the right to reject requests that are unreasonable, unnecessary, or not required by law. Examples of such requests include those that require highly unrealistic or excessive technical efforts, or those that expose PillEye to operational risks such as fraud.

Information Retention: PillEye may retain information as required or permitted by applicable laws and regulations for the purpose of achieving payment or record-keeping, as well as the purposes specified in this Privacy Policy. Specifically, PillEye stores information for legitimate interests and essential business purposes, such as operating, maintaining, and improving the service, complying with legal obligations, enforcing the terms of use, and exercising legal rights and remedies. PillEye's information retention is based on various factors, including the member's relationship with PillEye (e.g., whether the member is currently a PillEye member), the nature of the information, PillEye's compliance with legal obligations, and actual or anticipated legal claims, defenses, or resolutions. When the relevant information is no longer needed, PillEye takes reasonable measures to securely dispose of or de-identify the personal information.

8. Security

PillEye employs reasonable administrative, logical, physical, and managerial methods to prevent the loss, theft, unauthorized access, use, and modification of personal information belonging to service users. These measures are designed to provide a level of security appropriate to the risks associated with processing users' personal information.

9. Changes to this Privacy Policy

PillEye reserves the right to modify this Privacy Policy as necessary to comply with legal, regulatory, or operational requirements. Any changes to the policy, including the effective date, will be communicated through posting on the website or via email, in accordance with applicable laws. If a member continues to use PillEye services after the effective date of the changes, they will be deemed to have acknowledged and accepted them. If a member does not wish to acknowledge or accept the changes made to this Privacy Policy, they may cancel their PillEye service.

10. Personal Information Protection Officer

PillEye has appointed a personal information protection officer to oversee the processing of personal information and handle complaints and remedies related to it. However, we are not responsible for unforeseen incidents caused by the inherent risks of basic network security, such as hacking, despite the technical security measures taken by the officer.

Last Update: 30, December, 2022